Terms of Sale
ConvertFlow · Last updated November 12, 2026
These terms apply when you buy and use ConvertFlow Desktop (“the app”) from ConvertFlow (“we”, “us”). By purchasing or using the app you agree to them.
1. What you are buying
A one-time payment gives you a personal, non-exclusive, non-transferable license to use the app on up to 3 computers that you own or control. You are buying a license to use the software, not ownership of it.
2. Price and payment
The price is shown at checkout. Payments are processed securely by Stripe. Taxes may be added where required.
3. Your license key
You will receive a license key after payment. Keep it private. Do not share, sell, publish or rent your key, and do not try to bypass or tamper with the license checks. We may deactivate keys that are shared, abused or refunded.
4. What you may and may not do
- Only process files that you own or have the right to use.
- Do not copy, resell, redistribute, reverse engineer or modify the app, except where the law allows it regardless of this term.
- Do not use the app for anything illegal.
You are responsible for the files you convert and for how you use the results.
5. Third-party software
The app includes FFmpeg, an open-source media tool that is licensed under its own terms (see ffmpeg.org/legal.html). Those terms apply to FFmpeg.
6. Updates and availability
We may release updates, fix bugs or change features. The license service may occasionally be unavailable. The app keeps working for a limited period without an internet connection, after which it needs to reconnect to confirm your license.
7. Refunds
See our Refund Policy. A refunded license is deactivated.
8. No warranty
The app is provided “as is” and “as available”. We do not promise that it will be error-free, that it will work with every file or device, or that conversions will be lossless or suitable for a particular purpose. Keep backups of your original files.
9. Limit of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential losses, or for lost data, profits or business. Our total liability for any claim relating to the app is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law that cannot be excluded.
10. Ending the license
You may stop using the app at any time. We may end your license if you break these terms. Sections that by their nature should continue (such as 8 and 9) continue after the license ends.
11. Changes
We may update these terms. The date at the top shows the latest version. Continued use after a change means you accept it.
12. Governing law
These terms are governed by the laws of the place where ConvertFlow’s operator is based, without regard to conflict-of-law rules, and subject to any mandatory consumer rights where you live.